Delivery Management Course
Gain expertise in delivery management for logistics operations. Master route planning, VRP routing, real-time team coordination, key performance indicators, and digital tools to lower costs, enhance on-time delivery, cut overtime, and improve satisfaction for customers and drivers alike. This course equips you with practical strategies to streamline daily operations and boost overall efficiency.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course imparts hands-on skills for effective delivery management, including efficient route planning, mixed fleet handling, and schedule adherence. You will learn team coordination, role definition, SOP implementation for delays, and use of metrics, dashboards, routing algorithms to reduce costs, overtime, enhance customer satisfaction, and achieve ongoing performance improvements in delivery tasks.
Elevify advantages
Develop skills
- Route planning expertise: create efficient urban and suburban delivery schedules.
- Delivery KPIs mastery: monitor on-time rates, cost per delivery, and first-attempt success.
- Team coordination skills: manage drivers, dispatchers, SOPs, and live updates.
- Routing algorithm application: use VRP, time windows, and clustering for routes.
- Data analysis proficiency: review metrics, implement changes, and optimise workflows.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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