Business Class Training
Master premium Business Class service for long-haul flights. Learn effective cabin setup, personalised meal service, handling challenging passengers, and quick recovery from disruptions to ensure safe, seamless five-star experiences that boost your aviation career prospects.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course provides practical tools for delivering consistent premium service on long-haul flights. You will learn cabin setup management, amenity organisation, and service flows from boarding to landing. Gain confidence in handling special meals, personalisation, privacy, and de-escalation, while ensuring safety, quality control, and quick recovery from disruptions to enhance guest experience.
Elevify advantages
Develop skills
- Long-haul business class service flow: Deliver seamless and timed premium experiences.
- Premium soft skills: Personalise service discreetly, ensure privacy, and exceed expectations.
- Special meals expertise: Handle dietary needs, avoid errors, and reassure passengers.
- Managing difficult passengers: De-escalate situations, prioritise fairly, and maintain control.
- Disruption recovery: Quickly restore safe, high-quality service after turbulence or issues.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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