Airport Management Ground Staff Course
Acquire essential skills in airport ground staff management, covering turnaround coordination, ramp safety protocols, delay and irregular operations management, resource allocation, and effective passenger communication. Develop the practical knowledge required by aviation experts to maintain flight safety, operational efficiency, and schedule reliability in dynamic airport environments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills for resource planning, stand management, and team coordination to ensure seamless aircraft turnarounds. You will learn to safeguard punctuality, manage delays effectively, implement IROPS strategies, and mitigate risks using defined escalation protocols. Gain proficiency in communication, passenger updates, performance tracking, and precise ground handling sequences for safe, efficient airport operations.
Elevify advantages
Develop skills
- Master ground handling operations for timely and safe turnarounds on A320 and B737 aircraft.
- Excel in resource planning by quickly allocating staff and equipment for multiple flights.
- Implement effective IROPS measures and delay management to ensure on-schedule departures.
- Manage risks and contingencies arising from equipment failures, weather issues, or staff shortages.
- Enhance communication skills for seamless coordination among ramp teams, gate staff, airlines, and passengers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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