Airport Ground Staff Course
This course equips you with essential skills for airport ground staff roles, including check-in, baggage management, gate operations, ramp safety, load control, and maintaining on-time performance. You will learn to take quick, informed decisions ensuring flight safety, operational efficiency, and clear passenger communication across various scenarios.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in airport ground operations through this focused course. Cover check-in procedures, baggage handling regulations, gate management, boarding processes, and carry-on luggage control. Understand aircraft weight and balance fundamentals, load sheet preparation, and teamwork with ramp and cabin crew. Enhance communication abilities, manage flight delays effectively, ensure punctual departures, and respond appropriately to ramp incidents and refuelling activities.
Elevify advantages
Develop skills
- Master ground operations for safe and punctual aircraft turnarounds with professional accuracy.
- Develop expertise in load control, managing weight, balance, and trim for secure aircraft dispatch.
- Handle check-in and baggage efficiently, including rules, fees, urgent bags, and special consignments.
- Manage gate and boarding smoothly, dealing with standby passengers, carry-ons, and announcements.
- Ensure ramp safety by responding swiftly to refuelling and vehicle incidents following standard procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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