Airport Ground Handling Agent Training
Gain expertise in A320 turnaround planning, ramp safety measures, baggage and cargo operations, passenger assistance including PRM, fueling processes, and quick decision-making. Develop essential skills for ground handling agents to improve on-time performance, safeguard passengers, crew, and aircraft while maintaining high operational standards in busy airport environments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with practical skills for safe aircraft turnarounds, accurate ramp handling, and smooth passenger, baggage, and cargo management. Master detailed planning for A320 flights, weather protocols, fueling coordination, assistance for persons with reduced mobility, and decisions for punctual operations ensuring every turnaround is secure, compliant, and on time.
Elevify advantages
Develop skills
- A320 turnaround planning: Create precise timelines prioritising safety and efficiency.
- Ramp safety mastery: Implement PPE, weather checks, and incident response confidently.
- Baggage and loading control: Manage swift, correct ULD and bulk cargo loading.
- PRM and passenger care: Provide respectful support and timely delay information.
- Operations communication: Handle radio calls, KPIs, and delay procedures effectively under stress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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