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Airport Agent Training

Airport Agent Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course provides hands-on training for airport agents, covering check-in processes, document checks, baggage handling rules, gate operations, and managing disruptions on high-traffic routes like JFK to LAX. You will learn to follow TSA and DOT guidelines, handle flight delays and overbookings, assist passengers with special needs, resolve conflicts effectively, and make precise announcements to ensure safety, regulatory compliance, and uphold your airline's image.

Elevify advantages

Develop skills

  • Master special assistance for passengers requiring mobility aid, wheelchairs, and special service requests with full confidence.
  • Excel in travel document verification, applying TSA regulations accurately and logging any refusals properly.
  • Achieve excellence in gate operations, managing passenger manifests, announcements, and swift boarding procedures.
  • Handle irregular operations such as delays, overbookings, and gate changes calmly while staying compliant with rules.
  • Resolve baggage issues and fees quickly, safeguarding luggage and diffusing customer disputes effectively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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