Automotive Service Manager Course
Gain mastery as an Automotive Service Manager by optimising workflows, leading teams proficiently, enhancing diagnostic processes, increasing customer satisfaction, and improving garage profitability. Utilise straightforward procedures, key performance indicators, and communication protocols tailored for contemporary auto repair environments to drive operational excellence and business growth.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical strategies to resolve service delays, manage teams effectively, and standardise work orders for precise documentation. You will learn to create efficient workflows, enhance communication, minimise rework, and elevate customer satisfaction through easy-to-use KPIs, regular feedback mechanisms, and actionable 30/60/90-day improvement plans suitable for any high-volume garage.
Elevify advantages
Develop skills
- Design efficient service workflows for quick, clear, and profitable repairs.
- Manage teams and communications by organising staff, routines, and information flow.
- Ensure quality control and customer satisfaction by reducing rework and handling warranties.
- Track KPIs specific to auto shops, measuring rework rates, throughput, and satisfaction levels.
- Master work orders through standardised documentation, pricing, and approval processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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