Service Agent Training
Service Agent Training equips general services professionals with clear protocols for PPE, cleaning, disinfection, zoning, and incident response. This ensures reduced risks, compliance with health standards, and keeps offices, clinics, and cafeterias safe, compliant, and spotless. Participants gain confidence in handling daily operations effectively.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course provides practical skills for maintaining safe, clean, and compliant facilities. You will learn proper PPE usage, hand hygiene, cross-contamination prevention, zoning, risk assessment, and incident response for spills and bodily fluids. It covers daily, weekly, and monthly cleaning schedules, detailed cleaning techniques, and safe chemical handling to ensure efficiency, health protection, and standard compliance in every shift.
Elevify advantages
Develop skills
- Proper use of infection-control PPE: apply, remove, and dispose gear without cross-contamination.
- Expertise in incident cleanup: manage spills, bodily fluids, and maintain accurate logs confidently.
- Effective zoning and task planning: identify risk areas and schedule efficient, safe cleaning routines.
- Professional cleaning protocols: execute step-by-step methods for restrooms, clinics, and cafeterias.
- Safe chemical handling and dilution: correctly mix, label, and store chemicals for every shift.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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