Concierge Services Course
This course provides essential skills for concierge professionals to handle VIP requests, ensuring smooth and discreet guest experiences through practical training in dining, transport, tours, privacy, and crisis management.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Concierge Services Course equips you with practical skills to manage VIP requests confidently. Learn to find the best restaurants, set up private dining, and organise secure transport and brief cultural tours. Develop solid habits for privacy, discreet communication, and precise record-keeping while excelling in prioritisation, backup planning, and ready-to-use scripts that ensure every guest interaction is smooth, efficient, and professional.
Elevify advantages
Develop skills
- VIP dining coordination: secure discreet bookings at top restaurants quickly.
- Guest confidentiality: apply strict privacy, records, and anonymous communication.
- Transport logistics: plan multi-provider transfers, timings, and payments seamlessly.
- Cultural micro-tours: design 1–2 hour premium city experiences for busy travellers.
- Crisis handling scripts: resolve booking issues with calm, guest-focused messaging.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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