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CRM for Telemarketing Course

CRM for Telemarketing Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches how to import, clean, and organise lead data effectively, create intelligent segments, and schedule optimal daily call queues. You will master real-time call logging with tags, statuses, and automated workflows, plus develop insightful reports and dashboards to monitor KPIs, optimise scripts, and enhance conversion rates and productivity in telemarketing operations.

Elevify advantages

Develop skills

  • Lead segmentation expertise: create intelligent call queues to rapidly increase conversions.
  • CRM data management: import, clean, and organise lead lists for smooth dialling operations.
  • Expert call logging: record outcomes, notes, and follow-ups right within the CRM system.
  • Workflow automation: leverage tags, statuses, and automations for optimal next actions.
  • Telemarketing analytics: interpret CRM dashboards and KPIs to refine daily performance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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