Remote Monitoring Agent Course
Gain expertise in CCTV control room operations, threat identification, and incident management through the Remote Monitoring Agent Training. Master spotting risks, guiding security teams, logging incidents accurately, and safeguarding retail assets using professional security protocols. This programme builds confidence for reliable performance in remote monitoring roles.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to handle CCTV systems, identify suspicious activities in retail settings, and manage incidents efficiently. You will master PTZ operations, shift handover processes, multitasking techniques, incident triage, and precise reporting to ensure constant vigilance, quick responses, and accurate documentation throughout your shifts.
Elevify advantages
Develop skills
- Retail threat spotting: quickly detect shoplifting, scouting, and early warning signs.
- CCTV expertise: handle PTZ cameras, VMS software, and multi-view setups effectively.
- Swift incident handling: guide guards, escalate issues properly, and secure evidence.
- Accurate documentation: create clear, compliant logs, radio communications, and shift summaries.
- Efficient shift routines: initiate duties, prioritise tasks, and manage multiple feeds seamlessly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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