General Intelligence Course
The General Intelligence Course equips public managers to design efficient service centres, perform quick data diagnostics, handle risks effectively, and prepare compelling policy briefs to support mayors and city leaders in making informed decisions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches designing and running efficient public service centres, covering legal rules, vulnerable groups, and multi-service setups. Gain skills in stakeholder analysis, funding management, risk assessment in digital, financial, and operational areas, plus creating evidence-based briefs with fast research, data analysis, and practical advice for leaders.
Elevify advantages
Develop skills
- Stakeholder mapping: identify key players and align city interests quickly.
- Policy brief writing: create concise, data-driven reports for mayors rapidly.
- Rapid diagnostics: gather, analyse, and summarise public data swiftly.
- Service centre design: develop integrated, user-friendly municipal front desks.
- Risk management: detect operational, digital, and political risks and address them early.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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