Deputy Mayor Course
The Deputy Mayor Leadership Course prepares public administrators to excel in city management by teaching transport oversight, 311 service operations, annual improvement planning, KPI tracking, stakeholder coordination, and trust-building with citizens for quick, tangible urban advancements. It emphasises practical skills for resource-efficient governance and visible results in modern cities.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course provides essential tools for managing a city office effectively, covering municipal governance, stakeholder coordination, urban transport systems, and citizen service platforms like 311. Participants will master creating yearly improvement initiatives, implementing KPIs and dashboards, fostering participatory decision-making, enhancing public outreach, and delivering efficient neighbourhood services despite resource constraints.
Elevify advantages
Develop skills
- Urban leadership skills: swiftly align city departments and stakeholders.
- Data analytics proficiency: develop KPIs, dashboards, and open reports.
- Citizen participation expertise: execute trust-building engagement activities.
- Transport management abilities: enhance routes, vehicles, and schedules.
- Service delivery competence: create fast workflows and online response systems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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