Management and Oversight of Administrative Contracts Course
Gain expertise in managing and overseeing administrative contracts in public administration. Master setting KPIs, risk management, complaint handling, compliance assurance, and continuous improvement to deliver transparent and efficient public services that meet citizen needs.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical tools to manage service contracts effectively. You will learn to interpret contract terms, set KPIs and service levels, and create monitoring processes with reports and audits. It covers risk management, legal compliance, governance, feedback collection, complaint resolution, and ongoing performance enhancement for dependable and economical services.
Elevify advantages
Develop skills
- Contract analysis: swiftly interpret scope, KPIs, and public value objectives.
- Risk control: identify legal, financial, and operational risks and respond promptly.
- Performance oversight: conduct inspections, monitor KPIs, and enforce service levels.
- Compliance management: implement procurement regulations, handle changes, and maintain records.
- Citizen-focused monitoring: gather feedback, resolve complaints, and enhance services.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course