Veterinary Secretary Training
Gain expertise as a veterinary secretary by mastering appointment booking, urgent case triage, staff coordination, client interactions via phone and email, and precise medical record management with clinic software. This enhances clinic efficiency, improves patient care, and boosts client satisfaction through streamlined operations from initial contact to billing.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Enhance front-desk abilities through targeted training on appointment varieties, efficient scheduling, and time management to cut down wait times and prevent overload. Grasp booking protocols, conflict handling, room and staff allocation, precise documentation, SOAP note integration, and record maintenance. Excel in clinic software usage, key performance indicators, and assured phone and email correspondence, ensuring seamless client visits from start to finish.
Elevify advantages
Develop skills
- Smart appointment scheduling to avoid double-booking and overload.
- Veterinary reception skills for handling calls, triage, and check-ins.
- Accurate recordkeeping with SOAP notes, billing, and follow-ups.
- Proficiency in clinic software for scheduling, invoicing, and data.
- Evidence-based scheduling using KPIs for better wait times.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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