Cultural Competency Course for Pharmacy Technicians
This course equips pharmacy technicians with cultural competency to enhance patient care. Participants learn effective communication strategies, proper use of interpreters, and culturally appropriate counselling techniques. These skills help minimise medication errors, ensure greater safety, and offer respectful services to patients from varied backgrounds and communities, fostering trust and better health outcomes.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain essential skills to provide clear and confident service to diverse patients in this targeted cultural competency programme. Master fundamental principles, legal and ethical responsibilities, and the influence of culture on medication adherence. Practise using simple language, teach-back techniques, interpreters, translated resources, and digital tools. Utilise practical scenarios, action strategies, and easy audit methods to boost daily safety, communication, and patient confidence.
Elevify advantages
Develop skills
- Culturally safe counselling: Provide clear and respectful medication advice swiftly.
- Cross-cultural communication: Effectively employ plain language, visuals, and interpreters.
- Health literacy assessment: Rapidly tailor dosing instructions to suit patient requirements.
- Workflow integration: Develop straightforward, team-oriented systems for inclusive pharmacy services.
- Risk mitigation abilities: Identify cultural miscommunications that may lead to medication mistakes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course