Ambulance Dispatcher Training
Gain expertise in critical ambulance dispatch operations. Master EMS call prioritisation, CAD processes, hospital routing, resource allocation, and safety ethics to effectively assist paramedic teams and enhance emergency response outcomes on every call.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Ambulance Dispatcher Training equips you with essential skills to handle high call volumes, prioritise emergencies, and deploy ALS/BLS units efficiently. You will learn hospital selection, CAD procedures, radio protocols, and multi-incident management. The course also addresses safety measures, ethical choices, documentation, and incident command for confident coordination of complex scenarios.
Elevify advantages
Develop skills
- High-risk call triage: prioritise EMS calls quickly using established dispatch methods.
- Multi-unit deployment: stage, sectorise, and allocate ALS/BLS resources securely.
- Smart hospital routing: match patients to trauma, paediatric, and specialty hospitals.
- CAD and radio mastery: manage timelines, updates, and rerouting with clear communication.
- Ethical, safe operations: handle limited units while safeguarding crews and patients.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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