Medical Office Course
Gain expertise in front desk operations, EMR management, HIPAA adherence, patient triage, and effective communication. The Medical Office Administration Course develops practical abilities to manage a secure, streamlined, and patient-focused healthcare environment, covering everything from initial contact to final checkout, preparing you for real-world medical office demands.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to handle patient records, electronic medical records workflows, and paperwork efficiently, while ensuring precise billing and smooth patient visits. You will master professional front desk interactions, appointment scheduling, insurance verification, HIPAA privacy protocols, and secure telephone triage to optimise operations, safeguard patient data, and deliver reliable support in high-volume medical settings.
Elevify advantages
Develop skills
- Master EMR and record management: organise patient charts, correct discrepancies, and handle paperwork swiftly.
- Develop front desk triage proficiency: welcome patients, prioritise needs, and manage stressful situations calmly.
- Optimise appointment and insurance processes: handle check-ins, bookings, and coverage checks efficiently.
- Ensure HIPAA and privacy compliance: safeguard protected health information using everyday front desk practices.
- Acquire essential phone triage skills: evaluate urgency, log interactions, and direct critical cases securely.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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