Hospital Receptionist Course
Gain essential skills for hospital receptionists to support efficient operations: handle patient intake, electronic health records entry, insurance verification, privacy compliance, front desk triage, emergency coordination, and clear communication under pressure. This training improves patient flow, safety, and satisfaction at busy hospital front desks, making you a reliable first point of contact in healthcare settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course offers practical training for hospital receptionists to manage patient registration, enter data into electronic health records, handle insurance information, and prepare consent forms accurately and quickly. You will learn key privacy rules similar to HIPAA, secure handling of records, front desk patient prioritisation, emergency response coordination, stress management techniques, and effective communication skills to ensure smooth, safe, and courteous patient care right from the initial contact point.
Elevify advantages
Develop skills
- Master rapid patient data entry into EHR systems for accuracy and speed.
- Apply privacy protocols like HIPAA effectively at the reception desk.
- Develop triage abilities to prioritise patients safely during peak times.
- Coordinate emergencies by activating protocols and guiding urgent cases.
- Enhance communication skills to manage stress and resolve patient issues calmly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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