Hospital Management Course
Master hospital management using practical tools to enhance ED triage, patient flow, discharge planning, KPIs, and staff well-being. Acquire strategies to shorten wait times, elevate patient satisfaction, and drive lasting improvements in your hospital setting.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Acquire hands-on skills to improve patient flow, optimise staffing, and enhance safety and patient experience through this targeted course. Master mapping clinical processes, utilising dashboards and KPIs, and implementing Lean, Six Sigma, and PDSA cycles for tangible outcomes. Delve into proven ED flow techniques, efficient discharge strategies, and communication methods that minimise delays, staff burnout, and readmissions while fostering team involvement and operational reliability.
Elevify advantages
Develop skills
- Optimise ED triage and flow using fast-track, acuity scores, and crowding solutions.
- Map hospital processes to redesign patient flow and reduce waits and bottlenecks quickly.
- Enhance patient communication with SBAR, teach-back, and clear discharge instructions.
- Apply hospital KPIs and Lean tools to monitor data, create dashboards, and achieve improvements.
- Develop staffing and change plans to minimise burnout and increase frontline team engagement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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