Hospital Quality Management Course
This course equips hospital professionals with essential tools to enhance patient safety, optimise clinical workflows like emergency department operations, improve documentation practices, and prepare effectively for accreditation standards such as JCI and ISO 9001. Participants will learn to drive measurable improvements, reduce errors, boost patient satisfaction, and foster sustainable quality management for better healthcare outcomes.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in hospital quality management to bolster patient safety, optimise clinical processes, and comply with accreditation like JCI and ISO 9001. Master risk analysis, SMART quality indicators, governance implementation, and reliable systems for documentation, audits, and training to achieve better outcomes, fewer errors, and ongoing improvements.
Elevify advantages
Develop skills
- Develop patient safety systems by building a strong culture, effective reporting, and quick root cause analysis.
- Achieve hospital accreditation compliance with JCI, ISO 9001, and national quality benchmarks.
- Create SMART quality indicators for emergency department efficiency, medication safety, and patient discharge.
- Optimise clinical processes through standardisation of triage, handovers, and discharge protocols.
- Implement robust audit and monitoring using dashboards, incident reporting, and statistical process control.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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