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Patient Communication Skills Course

Patient Communication Skills Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain expertise in managing tough patient talks with confidence via clear language, empathy, de-escalation methods, and SPIKES for bad news delivery. Hone skills in realistic scripts, family huddles, follow-up plans, and self-care routines to cut burnout and improve team coordination in healthcare settings.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, right tone, and body language confidently.
  • Explain medical diagnoses in simple terms with teach-back method, avoiding complex jargon.
  • Quickly calm patient emotions like anger, denial, and anxiety using empathy techniques.
  • Conduct effective family meetings to align goals, discuss DNR orders, and record decisions.
  • Safeguard your well-being and team through debriefs, spotting burnout signs, and seeking support.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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