Patient Care Management Course
This course equips healthcare professionals with essential tools to excel in patient care management. Participants will enhance communication, optimise nurse staffing, ensure medication safety, and elevate patient experience through practical workflows, dashboards, and proven change strategies that drive better outcomes, minimise burnout, and improve team performance across healthcare settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in patient care management, including better communication, efficient discharge planning, and faster call bell responses. Master operations analysis, staffing optimisation, medication safety protocols, and dashboard creation. Learn structured methods to drive changes, track progress, maintain gains, and rapidly improve patient satisfaction in healthcare environments.
Elevify advantages
Develop skills
- Patient communication skills: Master AIDET, teach-back methods, and comfort rounding techniques.
- Operations analysis expertise: Map workflows, identify root causes, and resolve delays efficiently.
- Lean change implementation: Execute 3-6 month PDSA cycles with optimal resource management.
- Nurse staffing optimisation: Balance patient acuity, workload, burnout risks, and coverage needs.
- Medication safety leadership: Enhance barcoding, eMAR utilisation, and near-miss reporting systems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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