Medical Communications Course
This course equips healthcare workers with vital skills for effective patient communication in hospitals and emergency departments. Learn to use scripts, checklists, and strategies that minimise errors, boost comprehension, and elevate satisfaction among varied patient groups. Ideal for busy professionals aiming to improve safety and outcomes through better messaging.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical tools for clearer, safer patient interactions. Master evidence-based methods like teach-back, plain language, and structured formats. Access scripts, checklists, and handouts. Develop implementation plans that suit busy schedules, cut confusion, and enhance understanding from admission to discharge.
Elevify advantages
Develop skills
- Design simple patient scripts using calm, everyday language for diagnoses.
- Craft effective handouts with easy layouts for low-literacy patients.
- Apply teach-back checklists to ensure discharge comprehension.
- Tailor communications for non-English speakers with interpreters and materials.
- Execute rollout plans: staff training, metrics tracking, and quick refinements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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