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Interpersonal Skills for Healthcare Professionals Course

Interpersonal Skills for Healthcare Professionals Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Enhance your interpersonal skills through a concise, hands-on course emphasising empathetic and clear communication in healthcare environments. Master active listening, body language, and proven techniques for teamwork, conflict resolution, and smooth handovers. Engage with practical scenarios, de-escalation strategies for upset patients, rapid response methods, and create a tailored action plan backed by reliable, research-supported materials.

Elevify advantages

Develop skills

  • Empathetic listening: practise active listening and validation during patient interactions.
  • Nonverbal rapport: leverage body posture, eye contact, and personal space to establish instant trust.
  • Difficult patient de-escalation: apply short scripts to soothe anger, fear, and distress.
  • Team communication tools: implement SBAR, I-PASS, and I-statements for effective handovers.
  • Personal action plans: formulate 3–5 everyday routines to enhance empathy and manage stress.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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