Dental Secretary Training
Acquire essential Dental Secretary skills to manage a efficient and profitable dental practice. Master clinical scheduling, patient intake procedures, insurance and billing processes, communication scripts, and digital workflow tools. This enables you to assist dentists effectively, comfort patients, and maintain smooth daily operations without disruptions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Enhance your front-desk efficiency through targeted training in clinical scheduling, effective appointment handling, and overflow management. Gain skills to check insurance coverage, handle claims processing, and discuss fees confidently, alongside precise patient intake, secure record-keeping, and effective communication. Utilise streamlined tools, ready scripts, and reliable workflows to ensure a seamless, revenue-generating, and patient-focused dental practice.
Elevify advantages
Develop skills
- Master dental scheduling with precise chair utilisation, buffer times, and optimal provider allocation.
- Expertly manage billing and insurance by verifying coverage, processing claims, and ensuring accurate reconciliations.
- Excel in front-desk communication using proven scripts for phone calls, emails, and face-to-face interactions.
- Efficiently handle patient records including intake forms, medical histories, consents, and secure electronic dental records.
- Optimise clinic workflows with specialised software, standard operating procedures, and foolproof daily checklists.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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