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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Traveller Services and Customer Care Course imparts hands-on skills to manage disruptions, special requests, and emergencies confidently. You will learn to explore viable solutions, resolve airline and hotel challenges, negotiate effectively, and maintain precise records. Enhance communication abilities, utilise practical templates, and provide swift, dependable assistance to ensure seamless travel experiences for all passengers.

Elevify advantages

Develop skills

  • Airline disruption handling: rebook quickly, reduce costs, safeguard traveller rights.
  • Hotel issue resolution: resolve overbookings, arrange alternatives, regain guest confidence.
  • Special request management: record requirements, verify with hotels, prepare reliable backups.
  • Incident triage skills: evaluate urgency, assess risks, respond to time-critical situations.
  • Professional customer communication: use empathetic scripts, send clear emails, apply ready templates.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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