Seasonal Rental Concierge Training
Gain expertise in seasonal rental concierge services to enhance guest satisfaction, manage incidents confidently, optimise check-in and check-out, and craft unique local experiences that secure top reviews and repeat bookings in the competitive travel industry. This course provides essential skills for success in hospitality and tourism.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with practical tools to manage guest stays confidently. You will learn effective scripts for pre-arrival, check-in, and handling incidents, along with standard procedures for maintenance, refunds, and noise issues. Create digital welcome guides, custom local itineraries, and efficient check-out processes to improve reviews, minimise problems, and ensure repeat guests every season.
Elevify advantages
Develop skills
- Master guest communication with clear, prompt scripts from pre-arrival to checkout.
- Design personalised local experiences like beach itineraries for diverse guest needs.
- Implement secure self check-in using smart locks, processes, and troubleshooting.
- Handle incidents swiftly including complaints, refunds, and vendor management.
- Develop digital welcome guides with concise house rules and local recommendations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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