Resort Entertainment and Activities Training Course
Gain mastery in resort entertainment using proven strategies for guest profiling, weekly programme creation, activity runbooks, safety measures, KPIs, and team oversight. Craft memorable experiences that elevate guest satisfaction, reviews, and revenue in the travel and tourism industry. This course equips you with practical tools to design engaging activities for all ages, manage teams efficiently, and drive continuous improvements through feedback and performance metrics.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Resort Entertainment and Activities Training Course teaches you to create weekly programmes that captivate guests of all ages, from children's clubs to evening performances. You will learn programme planning, staff rostering, safety protocols, vendor management, and comprehensive runbooks for pool, beach, sports, and low-staff events. Additionally, master guest profiling, on-site marketing, feedback mechanisms, key performance indicators, and strategies for ongoing enhancement to increase participation and guest delight.
Elevify advantages
Develop skills
- Design weekly resort programmes that are engaging, age-appropriate, and simple to execute.
- Plan and conduct activities including kids clubs, pool games, shows, and fitness sessions.
- Manage compact entertainment teams through effective rostering, vendor partnerships, and safety protocols.
- Gather and evaluate guest feedback to rapidly enhance participation and satisfaction levels.
- Develop compelling on-site promotions using leaflets, signage, and clear microphone announcements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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