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Hotel Management Short Course

Hotel Management Short Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Hotel Management Short Course equips you with essential practical strategies to manage a guest-centric hotel efficiently. Master streamlining front desk tasks accelerating check-in procedures and organising housekeeping for prompt room availability. Develop team routines for superior service tackle guest issues confidently recover from service lapses and leverage basic KPIs upsell techniques along with 90-day plans to elevate guest satisfaction and revenue rapidly.

Elevify advantages

Develop skills

  • Guest recovery skills: handle complaints swiftly using effective low-stress offers.
  • Efficient check-in processes: create 4-6 step systems to reduce queues and improve ratings.
  • Revenue boosting upselling: promote room upgrades and extras smoothly without resistance.
  • Daily team coaching: conduct brief sessions standups and feedback to enhance service quality.
  • Housekeeping management: synchronise room status maintenance and quick check-ins.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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