Hotel Management Short Course
Enhance your hotel operations through this Hotel Management Short Course. Gain skills in rapid check-ins building robust team culture managing guest complaints effectively and applying straightforward revenue upsells suited to everyday hospitality practices in travel and tourism boosting satisfaction and profits swiftly.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Hotel Management Short Course equips you with essential practical strategies to manage a guest-centric hotel efficiently. Master streamlining front desk tasks accelerating check-in procedures and organising housekeeping for prompt room availability. Develop team routines for superior service tackle guest issues confidently recover from service lapses and leverage basic KPIs upsell techniques along with 90-day plans to elevate guest satisfaction and revenue rapidly.
Elevify advantages
Develop skills
- Guest recovery skills: handle complaints swiftly using effective low-stress offers.
- Efficient check-in processes: create 4-6 step systems to reduce queues and improve ratings.
- Revenue boosting upselling: promote room upgrades and extras smoothly without resistance.
- Daily team coaching: conduct brief sessions standups and feedback to enhance service quality.
- Housekeeping management: synchronise room status maintenance and quick check-ins.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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