Hotel Career Training Course
Kickstart your career in the hotel industry with hands-on training in front desk operations, exceptional guest service, and effective cross-cultural communication. Master service recovery techniques, basics of Property Management Systems (PMS), and interview preparation to excel in Travel and Tourism, ensuring success in today's dynamic hotel environments.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Hotel Career Training Course equips you with essential practical skills for front desk success, covering check-in to check-out processes. You will learn effective guest communication, complaint handling, service recovery, overbooking management, cultural sensitivity, professional documentation, interview preparation, and key hotel systems including PMS, CRS, and POS, preparing you for confident performance in contemporary hospitality roles.
Elevify advantages
Develop skills
- Master front desk operations: quick and accurate check-in, check-out, and billing processes.
- Resolve guest conflicts: manage complaints, overbooking situations, and service recovery effectively.
- Gain fluency in hotel systems: PMS, CRS, POS, and phone tools for seamless daily operations.
- Provide cross-cultural guest care: communicate respectfully with international travellers.
- Build job-ready toolkit: craft resumes, prepare for interviews, and create 90-day plans for front office roles.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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