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Hotel and Catering Training

Hotel and Catering Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Hotel and Catering Training Programme equips you with practical tools to enhance service quality rapidly. You will learn to map guest journeys, interpret essential KPIs, identify complaint root causes, create SOPs and checklists, establish SMART standards, and manage shifts effectively. Through real-world training methods, feedback systems, and improvement strategies, you can confidently increase guest satisfaction, operational efficiency, and revenue generation.

Elevify advantages

Develop skills

  • Guest journey mapping: optimise every touchpoint in hotels from arrival to departure.
  • Hotel KPI analysis: interpret RevPAR, ADR, and feedback metrics to drive quick performance gains.
  • Shift and staffing management: schedule rosters, brief teams, and handle peak demands effectively.
  • Service standards development: create practical SOPs, checklists, and achievable SMART goals.
  • Training programme design: build focused, impactful hotel and F&B training sessions that deliver results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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