Log in
Choose your language

Hospitality Receptionist Training

Hospitality Receptionist Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with essential front desk skills for hospitality settings. You will master professional greetings, active listening, de-escalation techniques for difficult guests, effective phone and email communication, accurate reservation handling, rate and inventory management, PMS check-in processes, complaint resolution, and post-stay documentation to ensure seamless guest experiences and high service standards.

Elevify advantages

Develop skills

  • Master guest communication: handle calls, emails, and face-to-face interactions effortlessly.
  • Manage reservations accurately: control rates, policies, and bookings using PMS systems proficiently.
  • Execute smooth check-ins: greet guests, verify documents, and address late arrivals effectively.
  • Resolve complaints professionally: de-escalate situations, document issues, and provide appropriate solutions.
  • Optimise guest profiles: record preferences and follow-up notes to encourage repeat visits.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course