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Hospitality Reception Training

Hospitality Reception Training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with practical skills for handling guest check-ins, effective communication, and smooth front desk operations. Master precise English phrases for greetings, resolving issues, managing complaints, using Property Management Systems, handling overbookings, providing local recommendations, multitasking, and time management to ensure every guest experience is seamless and professional.

Elevify advantages

Develop skills

  • Master professional check-ins with speed, courtesy, and full compliance.
  • Resolve guest conflicts using calm English phrases to de-escalate and restore service.
  • Handle front desk tasks including PMS, room status checks, and standard procedures for efficient workflows.
  • Offer expert local advice with clear directions, safety information, and personalised recommendations.
  • Excel in multitasking by prioritising guests, managing queues, and maintaining full control.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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