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Hospitality and Management Course

Hospitality and Management Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with practical strategies to enhance guest satisfaction and optimise hotel operations. You will learn to identify service issues from online reviews, create effective standard operating procedures, manage front office, housekeeping, and food and beverage teams, and craft seamless guest experiences. Additionally, gain expertise in leadership, communication, and data analytics for quality control to ensure consistent profitability.

Elevify advantages

Develop skills

  • Quickly identify hotel service issues using guest reviews and inspections.
  • Develop effective SOPs and checklists to improve room readiness and hygiene.
  • Guide hotel teams through clear instructions, feedback, and change management.
  • Optimise guest experiences during check-in, stay, and dining for better satisfaction.
  • Monitor key performance indicators with easy dashboards for rapid enhancements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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