Guest House Training
Gain expertise in running a small coastal guest house or B&B, covering check-in processes, staffing, safety measures, guest satisfaction, review management, and strategies to increase occupancy. Create efficient workflows, resolve issues confidently, and drive revenue growth in the competitive travel industry today.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course provides practical skills to manage a profitable coastal bed and breakfast efficiently. You will learn optimal staffing, quick check-in and check-out processes, basic safety and maintenance, and structured daily operations for a 6-room guest house. Develop effective house rules, professional guest interactions, streamlined front-desk tasks, along with strategies for handling reviews, budget-friendly marketing, key metrics, and resolving conflicts to enhance ratings and occupancy.
Elevify advantages
Develop skills
- Efficient B&B management: handle check-in, checkout, and daily tasks for 6 rooms smoothly.
- Guest satisfaction strategies: create clear rules, signage, and welcoming coastal experiences.
- Optimised front-desk operations: plan staff, cleaning, and admin duties quickly.
- Revenue and reputation enhancement: improve reviews, ADR, RevPAR, and direct reservations.
- Professional conflict handling: manage complaints, noise, and recovery with skill.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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