Luxury Hospitality Course
Elevate your hospitality skills for high-end travel and tourism. Master VIP welcome procedures, personalised room setups, custom food and beverage plus spa experiences, complete guest journey mapping, and effective service recovery strategies to increase satisfaction, loyalty, and business revenue in luxury settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course teaches how to provide exceptional personalised service in luxury hospitality from guest arrival to departure. Gain practical skills in staff training, VIP protocols, room customisation, food and beverage tailoring, spa services, guest journey planning, and tech integration. Learn luxury service recovery, data protection, and SOPs to boost guest satisfaction, reviews, and revenue effectively.
Elevify advantages
Develop skills
- Design luxury guest journeys by mapping and enhancing all touchpoints.
- Craft personalised guest stays using data for rooms, dining, spa, and activities.
- Master VIP arrivals and check-ins for smooth, unforgettable experiences.
- Handle service recovery for luxury guests with empathy and business focus.
- Leverage guest data and technology like PMS, CRM while ensuring privacy compliance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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