APMR Agent Training
APMR Agent Training enhances your expertise in providing safe assistance for mobility-impaired passengers, handling medical emergencies, effective communication, and coordination with airport teams. Gain confidence to deliver professional, regulation-compliant support in busy airport environments, ensuring every passenger journey is dignified and hassle-free.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with essential skills to help passengers with reduced mobility safely and effectively. You will master health checks and emergency procedures, communicating clearly with passengers who have low English proficiency or are visually impaired, proper wheelchair handling and transfers, managing guide dogs, accurate documentation, and working seamlessly with airlines, security, and medical staff to ensure smooth, compliant, and respectful travel experiences.
Elevify advantages
Develop skills
- Quick emergency response for unwell passengers: act promptly, record details, and liaise with teams.
- Safe mobility and wheelchair support: execute secure transfers and boarding procedures confidently.
- Clear communication with visually impaired and low-English passengers: stay calm, respectful, and precise.
- Efficient peak-hour prioritisation: assess situations rapidly and focus on PRM needs.
- Full compliance with PRM and service animal regulations: follow IATA, ICAO, and local guidelines.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.

Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.

André FelipePrompt Engineering Student
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