Coffee Shop Attendant Course
Acquire core competencies for a professional coffee shop attendant role, encompassing rapid POS operations, precise order fulfilment, foundational barista techniques, stringent food safety measures, and composed customer service amid peak morning rushes—ideal for cafe and eatery personnel aiming for more efficient shifts and satisfied patrons.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Coffee Shop Attendant Training Programme equips you with essential skills to manage demanding shifts confidently. You will gain expertise in precise POS handling, swift order processing, and effective customer interactions, including conflict resolution and grievance management. Additionally, master fundamental beverage preparation, food hygiene standards, sanitation practices, and workspace maintenance, along with strategies for resilience, post-peak recovery, and ongoing self-improvement to ensure consistent, dependable service daily.
Elevify advantages
Develop skills
- Swift POS proficiency: handle orders, payments, and refunds accurately in quick time.
- Essential barista skills: prepare standard coffee beverages rapidly with uniform quality.
- Rush-hour efficiency: navigate busy periods using effective timing and task allocation.
- Expert customer service: address complaints, delays, and challenging patrons with poise.
- Safety and hygiene standards: implement food safety, cleaning routines, and allergen controls.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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