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Telephony Equipment Monitoring Course

Telephony Equipment Monitoring Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Acquire practical skills in telephony equipment monitoring, covering switching architecture, vital KPIs, and alarm patterns to swiftly detect and fix voice service problems. Master monitoring tools, systematic troubleshooting, secure remediation and escalation protocols, plus drafting precise incident reports, tickets, and vendor logs for top-notch voice service reliability.

Elevify advantages

Develop skills

  • Master telephony KPIs: monitor ASR, GoS, MOS, and congestion live.
  • Quick incident handling: assess, prioritise, and escalate efficiently.
  • Troubleshoot switching: analyse SS7/SIP traces and KPIs for rapid fault isolation.
  • Build monitoring dashboards: customise NMS/EMS for trunks, signalling, and CPU.
  • Produce reliable reports: create tickets, timelines, and RCA for vendors.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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