Network Outage Troubleshooting Course
Gain expertise in troubleshooting network outages for FTTH and xDSL networks. Master NOC coordination, diagnostics for customer premises equipment and plant issues, OTDR and copper testing, root cause analysis, and repair verification to swiftly restore telecom services and improve field reliability.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course offers a quick, hands-on method to restore network services efficiently. You will learn to read NOC alarms, operate OTDRs, power meters, and copper testers, detect faults in CPE and wiring, check fiber and xDSL connections, manage repairs, record details, and implement steps to reduce future outages in frequency and duration.
Elevify advantages
Develop skills
- Quick outage assessment and NOC team coordination.
- Fast diagnostics of ONT, modem, and home wiring issues.
- FTTH/xDSL testing with OTDR, meters, and loop checks.
- Root cause identification for fiber, copper, power, and routing faults.
- Complete repair verification, documentation, and outage prevention.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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