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Internet Service Provider (ISP) Management Course

Internet Service Provider (ISP) Management Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This ISP Management Course equips you with hands-on skills to build and operate reliable, scalable networks across urban and rural regions. You will master last-mile connectivity options, capacity planning for up to 25,000 users, congestion management, network monitoring, redundancy strategies, preventive maintenance, support processes, key performance indicators (KPIs), service level agreements (SLAs), and deployment roadmaps to boost uptime, reduce customer churn, and lower operational expenses effectively.

Elevify advantages

Develop skills

  • Design ISP networks: Plan fibre, DSL, and fixed wireless for urban-rural mix.
  • Plan capacity: Predict demand, manage contention ratios, and resolve congestion swiftly.
  • Engineer reliability: Create redundant POPs, failover routes, and upkeep schedules.
  • Operate NOC: Organise teams, oversee vendors, and uphold SLAs properly.
  • Enhance service quality: Execute incident processes, monitor KPIs, and boost customer satisfaction.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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