PABX Course
Acquire comprehensive skills in PABX system design, setup, and maintenance for contemporary telephony needs. The course covers essential topics like call routing, numbering plans, SIP integration, quality of service optimisation, and business continuity planning, enabling you to deploy robust and expandable voice solutions in enterprise settings with confidence and efficiency.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This PABX course equips you with hands-on expertise to design, install, and manage advanced voice communication systems. You will master call flows including queues, IVR, voicemail, and routing rules, along with creating optimised numbering schemes. Gain practical knowledge in SIP trunk setup, network readiness, deployment, testing, monitoring, issue resolution, and recovery strategies to ensure seamless, high-performance telephony across organisations.
Elevify advantages
Develop skills
- Design PABX call flows covering queues, IVR, voicemail, and time-based routing.
- Develop effective numbering plans and dialling rules for internal and external communications.
- Install and set up IP-PBX systems including SIP trunks, IP phones, VLANs, QoS, and security measures.
- Monitor and resolve VoIP issues such as call quality, one-way audio, and connection failures.
- Implement PABX redundancy with backups, SIP failover mechanisms, and rapid recovery procedures.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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