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office IT support course

office IT support course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This Office IT Support Course equips you with practical skills to confidently resolve common office IT problems. Master step-by-step fixes for Word startup failures, Outlook slowdowns or freezes, and shared printer glitches. Gain expertise in secure remote access tools, effective user communication, precise ticket logging, and routine maintenance to swiftly address issues and ensure seamless daily operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: Quickly resolve Word and Outlook problems in live office settings.
  • Network printer support: Confidently handle slow printing, blank pages, or print failures.
  • Remote helpdesk processes: Efficiently triage, prioritise, and log support tickets professionally.
  • Secure remote assistance: Safely deploy remote tools with straightforward user communication.
  • Preventive IT upkeep: Implement fast checks, backups, and procedures to minimise disruptions.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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