office IT support course
Gain hands-on expertise in Office IT support by troubleshooting Word launch problems, optimising slow or freezing Outlook, fixing network printer issues, and employing secure remote tools. Develop skills in creating troubleshooting checklists, maintaining clear documentation, and communicating professionally with users to excel in contemporary IT support roles.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Office IT Support Course equips you with practical skills to confidently resolve common office IT problems. Master step-by-step fixes for Word startup failures, Outlook slowdowns or freezes, and shared printer glitches. Gain expertise in secure remote access tools, effective user communication, precise ticket logging, and routine maintenance to swiftly address issues and ensure seamless daily operations.
Elevify advantages
Develop skills
- Microsoft Office troubleshooting: Quickly resolve Word and Outlook problems in live office settings.
- Network printer support: Confidently handle slow printing, blank pages, or print failures.
- Remote helpdesk processes: Efficiently triage, prioritise, and log support tickets professionally.
- Secure remote assistance: Safely deploy remote tools with straightforward user communication.
- Preventive IT upkeep: Implement fast checks, backups, and procedures to minimise disruptions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course