Microsoft Dynamics CRM training
Gain expertise in Microsoft Dynamics CRM for contemporary sales operations. Master pipeline design, opportunity tracking, activity management, and dashboard creation. Understand GDPR-compliant DACH localisation, data quality, and governance to enable precise forecasting and informed sales choices in technical positions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Acquire proficiency in Microsoft Dynamics 365 Sales through practical training. Grasp the essential data model, lead and opportunity handling, activity monitoring, and sales process from qualification to closure. Develop forecasting tools, dashboards, and reports while adhering to DACH standards, GDPR, and governance. Conclude equipped to set up, sustain, and enhance a dependable, regulation-compliant CRM system.
Elevify advantages
Develop skills
- Design accounts, contacts, leads, and opportunities in Dynamics 365 sales data model.
- Control opportunity pipeline by tracking stages, updating metrics, and closing deals quickly.
- Master CRM activities by logging emails, calls, tasks, and competitor information accurately.
- Ensure DACH CRM compliance with GDPR, data retention, and security best practices.
- Create sales dashboards and views for pipeline visibility, forecasts, and managerial insights.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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