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Microsoft Dynamics CRM training

Microsoft Dynamics CRM training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Acquire proficiency in Microsoft Dynamics 365 Sales through practical training. Grasp the essential data model, lead and opportunity handling, activity monitoring, and sales process from qualification to closure. Develop forecasting tools, dashboards, and reports while adhering to DACH standards, GDPR, and governance. Conclude equipped to set up, sustain, and enhance a dependable, regulation-compliant CRM system.

Elevify advantages

Develop skills

  • Design accounts, contacts, leads, and opportunities in Dynamics 365 sales data model.
  • Control opportunity pipeline by tracking stages, updating metrics, and closing deals quickly.
  • Master CRM activities by logging emails, calls, tasks, and competitor information accurately.
  • Ensure DACH CRM compliance with GDPR, data retention, and security best practices.
  • Create sales dashboards and views for pipeline visibility, forecasts, and managerial insights.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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