Microsoft Dynamics CRM training
Gain expertise in Microsoft Dynamics CRM for contemporary sales operations. Master pipeline design, opportunity tracking, activity management, and dashboard creation. Understand GDPR-compliant DACH localisation, data quality, and governance to enable precise forecasting and informed sales choices in technical positions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Acquire proficiency in Microsoft Dynamics 365 Sales through practical training. Grasp the essential data model, lead and opportunity handling, activity monitoring, and sales process from qualification to closure. Develop forecasting tools, dashboards, and reports while adhering to DACH standards, GDPR, and governance. Conclude equipped to set up, sustain, and enhance a dependable, regulation-compliant CRM system.
Elevify advantages
Develop skills
- Design accounts, contacts, leads, and opportunities in Dynamics 365 sales data model.
- Control opportunity pipeline by tracking stages, updating metrics, and closing deals quickly.
- Master CRM activities by logging emails, calls, tasks, and competitor information accurately.
- Ensure DACH CRM compliance with GDPR, data retention, and security best practices.
- Create sales dashboards and views for pipeline visibility, forecasts, and managerial insights.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.

Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.

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