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messaging training

messaging training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches you to craft clear and confident emails and instant messages that elicit quick and precise responses. You will learn to summarise updates, highlight risks, and simplify complex information into straightforward language for stakeholders. Gain skills in maintaining a professional tone, handling conflicts, and using inclusive language, supported by ready-to-use templates, checklists, and tools for efficient updates, incident reporting, and urgent communications.

Elevify advantages

Develop skills

  • Write clear status emails by quickly summarising known facts, unknowns, and action steps.
  • Convert complex technical concepts into simple language with executive-level impact statements.
  • Utilise professional templates for emails and instant messages covering incidents, access requests, and courteous reminders.
  • Select appropriate communication channels and tones, distinguishing between formal emails and brief, polite instant messages.
  • Employ concise, inclusive, and culturally sensitive language across all technical communications.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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