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messaging training

messaging training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course teaches you to craft clear and confident emails and instant messages that elicit quick and precise responses. You will learn to summarise updates, highlight risks, and simplify complex information into straightforward language for stakeholders. Gain skills in maintaining a professional tone, handling conflicts, and using inclusive language, supported by ready-to-use templates, checklists, and tools for efficient updates, incident reporting, and urgent communications.

Elevify advantages

Develop skills

  • Write clear status emails by quickly summarising known facts, unknowns, and action steps.
  • Convert complex technical concepts into simple language with executive-level impact statements.
  • Utilise professional templates for emails and instant messages covering incidents, access requests, and courteous reminders.
  • Select appropriate communication channels and tones, distinguishing between formal emails and brief, polite instant messages.
  • Employ concise, inclusive, and culturally sensitive language across all technical communications.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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