Large Language Models Course
This course equips you with essential skills to harness Large Language Models for practical applications like ticket routing and summarisation. Delve into data preparation, prompt engineering, performance evaluation, governance protocols, and continuous monitoring to successfully implement trustworthy and compliant LLM solutions that earn stakeholder confidence. Participants will build production-ready systems from scratch, focusing on reliability, security, and scalability in real-world scenarios.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain hands-on expertise in large language models through this intensive programme. You will cover data ingestion, preprocessing, and basic NLP classification, advancing to LLM-powered routing and summarisation using effective prompt strategies. Develop repeatable experiments, thorough documentation, and CI pipelines, culminating in a practical guide for secure, monitored, and regulation-compliant production rollouts ensuring dependable performance.
Elevify advantages
Develop skills
- Design LLM classification systems to create strong prompt-driven ticket routing solutions quickly.
- Prepare data for LLMs by efficiently cleaning, anonymising, and versioning ticket datasets.
- Evaluate and monitor LLMs to measure accuracy, detect drift, control costs, and ensure safety.
- Develop summarisation pipelines for generating brief, verifiable ticket summaries at large scale.
- Manage production LLM operations including deployment, governance, and compliant pipeline documentation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
FAQ
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course