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IT troubleshooting training

IT troubleshooting training
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

Gain expertise in swift and dependable IT troubleshooting through this practical course. You will learn to identify causes of missing emails, resolve mailbox and gateway problems, and understand SPF, DKIM, DMARC fundamentals. Address slow laptops with Windows diagnostic tools, enhance performance, and implement secure fixes. Handle chat, cloud applications, and shared drive issues using systematic approaches, effective communication, and proactive measures to minimise repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery issues: rapidly track, examine, and resolve undelivered messages.
  • Optimise Windows laptops: leverage inbuilt tools to fix performance lags in minutes.
  • Stabilise cloud applications: identify and correct chat and video call interruptions quickly.
  • Repair network drives: reinstate shared file access, permissions, and drive mappings.
  • Apply logical troubleshooting: use a structured, repeatable process for all IT problems.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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