IT Technician Course
Gain essential IT technician expertise: expertly diagnose and resolve Windows problems, safeguard small office networks, create efficient help desk processes, handle backups and stock management, and swiftly fix network, file sharing, printer, and remote access challenges with full assurance. This course builds practical abilities for real-world IT support roles in offices and help desks across various setups.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This IT Technician Course equips you with hands-on skills to troubleshoot and repair Windows desktops, protect small office setups, and handle help desk requests smoothly. You will master step-by-step processes for issue resolution, routine upkeep, data backups, and record-keeping, along with better management of networks, shared files, printers, and remote assistance to offer quick, dependable support and cut down on repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: resolve sluggish computers, system failures, and faults using reliable methods.
- Small office security: strengthen devices, apply updates, and prevent typical threats.
- Help desk workflows: set up tickets, service agreements, and priority escalations for speedy handling.
- Network and printer repair: quickly sort out IP conflicts, file sharing, Wi-Fi, and print problems.
- Remote support mastery: provide safe remote desktop and script-based aid in no time.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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