Microsoft Power Automate (Flow) Course
Master Microsoft Power Automate to convert email requests into monitored SharePoint tickets, automate approvals and escalations, track SLAs, and strengthen your flows for enhanced reliability, transparency, and efficiency in support operations. This course equips you with practical skills to streamline workflows using cloud flows, SharePoint lists, email parsing, AI expressions, and secure practices.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Microsoft Power Automate course teaches building robust email-based workflows with cloud flows, SharePoint, Teams, and Outlook. You will learn to parse emails, prioritise tasks, manage ticket creation and updates, handle approvals, monitor SLAs, and deliver notifications. It also includes error management, security practices, reporting tools, and optimisation techniques to ensure automations remain efficient, secure, and simple to upkeep.
Elevify advantages
Develop skills
- Build email-triggered cloud flows to automate ticket creation quickly.
- Design scalable SharePoint lists for efficient support ticket management.
- Parse emails using expressions and AI to capture priorities and details.
- Set up SLA monitoring flows for automatic escalations and breach alerts.
- Strengthen flows with error handling, logging, and secure configurations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.

Giulio CarloPrompt Engineering Student
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